returns
FORGE 90 – RETURNS & REFUND POLICY
Returns
We want you to be completely satisfied with your order. If you are not happy with your purchase, you have 14 days from the date of delivery to request a return.
To be eligible for a return:
Items must be unworn, unwashed, and in original condition
All original packaging and tags must be included
Proof of purchase is required
Refunds
Once your return is received and inspected, we will notify you of the outcome.
If approved:
Your refund will be processed to your original payment method
Please allow 5–10 working days for the refund to appear
Exchanges
We currently offer exchanges for:
Incorrect sizes
Faulty or damaged items
If you require a different size, please contact us and we will arrange an exchange where possible.
Faulty or Incorrect Items
If your item arrives faulty, damaged, or incorrect, please contact us within 7 days of delivery.
We will:
Offer a replacement where available, or
Provide a full refund
Non-Returnable Items
We do not accept returns for:
Items that have been worn or washed, items returned without original packaging, Sale or discounted items (unless faulty)
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or incorrect
We recommend using a tracked service as we cannot be responsible for lost returns
Contact
For all return requests, please contact us at:
Email: info@forgeninety.com
Please include:
Your order number
Reason for return
Photos (if item is faulty)
Policy Updates
Forge 90 reserves the right to update this policy at any time.